{"id":26254,"date":"2012-06-08T09:26:17","date_gmt":"2012-06-08T09:26:17","guid":{"rendered":""},"modified":"2012-06-08T09:26:17","modified_gmt":"2012-06-08T09:26:17","slug":"Sondage-Les-tunisiens-insatisfaits-des-prestations-administratives","status":"publish","type":"post","link":"https:\/\/plumeseconomiques.com\/fr\/magazine\/sous-le-zoom\/Sondage-Les-tunisiens-insatisfaits-des-prestations-administratives\/","title":{"rendered":"Sondage: Les tunisiens insatisfaits des prestations administratives"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-family: georgia,palatino;\"><img loading=\"lazy\" decoding=\"async\" style=\"margin: 2px; border: medium inset #ffff66; float: left;\" alt=\"sondage\" src=\"https:\/\/www.plumeseconomiques.com\/images\/sondage.jpg\" height=\"150\" width=\"200\" \/><strong><span style=\"background-color: #ffff00; font-size: 18pt;\">U<\/span>n sondage d&rsquo;opinion r\u00e9alis\u00e9 par le minist\u00e8re charg\u00e9 de la r\u00e9forme<\/strong><\/span><strong> <span style=\"font-family: georgia,palatino;\">administrative a r\u00e9v\u00e9l\u00e9 l&rsquo;insatisfaction de la population interrog\u00e9e<\/span> <\/strong><span style=\"font-family: georgia,palatino;\"><strong>vis-\u00e0-vis des prestations administratives.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: georgia,palatino;\">Il s&rsquo;agit notamment de la qualit\u00e9 d&rsquo;accueil, de l&rsquo;acc\u00e8s aux<\/span><span style=\"font-family: georgia,palatino;\">renseignements administratifs, du respect des d\u00e9lais et de la relation<\/span><span style=\"font-family: georgia,palatino;\">avec les usagers de l&rsquo;administration.<\/span><br \/><span style=\"font-family: georgia,palatino;\"><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: georgia,palatino;\">Selon ce sondage r\u00e9alis\u00e9 le 4 mai dernier, la qualit\u00e9 des services<\/span><span style=\"font-family: georgia,palatino;\">rendus par les municipalit\u00e9s et la Caisse Nationale d&rsquo;Assurance-Maladie<\/span><span style=\"font-family: georgia,palatino;\">(CNAM) manque d&rsquo;efficacit\u00e9 suivies des h\u00f4pitaux, des services postaux, <\/span><span style=\"font-family: georgia,palatino;\">des postes de police, des recettes de finances, de la Soci\u00e9t\u00e9 Tunisienne<\/span><span style=\"font-family: georgia,palatino;\">de l&rsquo;Electricit\u00e9 et du Gaz (STEG) et des universit\u00e9s.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: georgia,palatino;\">Publi\u00e9s, mercredi, par la direction g\u00e9n\u00e9rale des r\u00e9formes et <\/span><span style=\"font-family: georgia,palatino;\">prospectives administratives, les r\u00e9sultats de cette enqu\u00eate ont recens\u00e9<\/span> <span style=\"font-family: georgia,palatino;\">les probl\u00e9matiques auxquelles fait face le citoyen dans sa relation avec <\/span><span style=\"font-family: georgia,palatino;\">l&rsquo;administration et d\u00e9fini les priorit\u00e9s du programme de la r\u00e9forme<\/span> <span style=\"font-family: georgia,palatino;\">administrative.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: georgia,palatino;\">D&rsquo;apr\u00e8s le sondage, les personnes interrog\u00e9es se sont plaintes de <\/span><span style=\"font-family: georgia,palatino;\">l&rsquo;encombrement, de la complexit\u00e9 des proc\u00e9dures, de la qualit\u00e9 d&rsquo;accueil<\/span> <span style=\"font-family: georgia,palatino;\">et des informations fournies ainsi que de la corruption et de la <\/span><span style=\"font-family: georgia,palatino;\">malversation.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: georgia,palatino;\">La population sond\u00e9e a estim\u00e9 que les autorisations administratives sont<\/span> <span style=\"font-family: georgia,palatino;\">parmi les principales contraintes auxquelles fait face le citoyen <\/span><span style=\"font-family: georgia,palatino;\">suivies de la paperasserie administrative, du non-respect des d\u00e9lais, de <\/span><span style=\"font-family: georgia,palatino;\">la centralisation, de la m\u00e9diocrit\u00e9 des services dans les r\u00e9gions et du <\/span><span style=\"font-family: georgia,palatino;\">manque de coordination.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-family: georgia,palatino;\">Les participants \u00e0 cette enqu\u00eate ont \u00e9galement d\u00e9nonc\u00e9 le manque de <\/span><span style=\"font-family: georgia,palatino;\">discipline des fonctionnaires ainsi que leur indiff\u00e9rence et leur<\/span> <span style=\"font-family: georgia,palatino;\">laxisme, estimant que la formation et recyclage des fonctionnaires, le <\/span><span style=\"font-family: georgia,palatino;\">renforcement du contr\u00f4le administratif, la lutte contre la corruption et<\/span> <span style=\"font-family: georgia,palatino;\">la malversation, la promotion des conditions des fonctionnaires, ainsi <\/span><span style=\"font-family: georgia,palatino;\">que l&rsquo;am\u00e9lioration de l&rsquo;accueil et des services en ligne doivent \u00eatre au<\/span> <span style=\"font-family: georgia,palatino;\">c\u009cur des priorit\u00e9s de la r\u00e9forme administrative en Tunisie.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sondage: Les tunisiens insatisfaits des prestations administratives<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[74],"tags":[],"class_list":{"0":"post-26254","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-sous-le-zoom"},"_links":{"self":[{"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/posts\/26254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/comments?post=26254"}],"version-history":[{"count":0,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/posts\/26254\/revisions"}],"wp:attachment":[{"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/media?parent=26254"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/categories?post=26254"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/tags?post=26254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}