{"id":25993,"date":"-0001-11-30T00:00:00","date_gmt":"-0001-11-29T23:19:16","guid":{"rendered":""},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T23:00:00","slug":"Tunisie-Kelibia-deux-centres-d-appel-face-aux-difficultees","status":"publish","type":"post","link":"https:\/\/plumeseconomiques.com\/fr\/magazine\/sous-le-zoom\/Tunisie-Kelibia-deux-centres-d-appel-face-aux-difficultees\/","title":{"rendered":"Tunisie K\u00e9libia: deux centres d&rsquo;appel face aux difficult\u00e9es"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" style=\"margin: 2px; border: medium inset #3366ff; float: left;\" alt=\"centre-dappel-tunisie\" src=\"https:\/\/www.plumeseconomiques.com\/images\/M_images\/centre-dappel-tunisie.jpg\" height=\"150\" width=\"200\" \/><strong> <span style=\"font-family: georgia,palatino;\"><span style=\"background-color: #3366ff; color: #ffffff; font-size: 18pt;\">P<\/span>lusieurs difficult\u00e9s entravent l&rsquo;activit\u00e9 des deux centres d&rsquo;appel<\/span> <span style=\"font-family: georgia,palatino;\">install\u00e9s au centre du travail \u00e0 distance \u00e0 K\u00e9bili.<\/span><\/strong><\/p>\n<p><strong><span style=\"font-family: georgia,palatino;\">Ces probl\u00e8mes provoquent notamment une perte des portefeuille clients \u00e0<\/span> <span style=\"font-family: georgia,palatino;\">l&rsquo;\u00e9chelle internationale, une difficult\u00e9 de remboursement des cr\u00e9dits, <\/span><span style=\"font-family: georgia,palatino;\">et une baisse au niveau du nombre des recrut\u00e9s.<\/span><\/strong><\/p>\n<p><span style=\"font-family: georgia,palatino;\">Talha Ben Hassen, un dipl\u00f4m\u00e9 du sup\u00e9rieur qui s&rsquo;est lanc\u00e9 dans le monde<\/span><span style=\"font-family: georgia,palatino;\">des affaires avec la cr\u00e9ation d&rsquo;un centre d&rsquo;appel moyennant un cr\u00e9dit de <\/span><span style=\"font-family: georgia,palatino;\">40 mille dinars accord\u00e9 par la banque tunisienne de solidarit\u00e9(BTS),a <\/span><span style=\"font-family: georgia,palatino;\">soulev\u00e9 plusieurs obstacles qui perturbent la bonne marche de son activit\u00e9.<\/span><\/p>\n<p><span style=\"font-family: georgia,palatino;\">Parmi ces difficult\u00e9s, a-t-il pr\u00e9cis\u00e9, le retard enregistr\u00e9 au niveau de<\/span> <span style=\"font-family: georgia,palatino;\">la connexion du centre du travail \u00e0 distance de K\u00e9bili \u00e0 de nouveaux <\/span><span style=\"font-family: georgia,palatino;\">syst\u00e8mes de communication influen\u00e7ant ainsi la qualit\u00e9 des prestations<\/span> <span style=\"font-family: georgia,palatino;\">offertes \u00e0 la client\u00e8le \u00e9tablie \u00e0 l&rsquo;\u00e9tranger.<\/span><\/p>\n<p><span style=\"font-family: georgia,palatino;\">Il a appel\u00e9 \u00e0 ce propos, le minist\u00e8re de tutelle, \u00e0 soutenir les jeunes <\/span><span style=\"font-family: georgia,palatino;\">promoteurs, notamment en phase de lancement de leur projet, se trouvant, <\/span><span style=\"font-family: georgia,palatino;\">a pr\u00e9cis\u00e9 M.Ben Hassen, incapable de rembourser les mensualit\u00e9s de leur<\/span> <span style=\"font-family: georgia,palatino;\">cr\u00e9dit.<\/span><\/p>\n<p><span style=\"font-family: georgia,palatino;\">De son c\u00f4t\u00e9, Raja Guiloufi dipl\u00f4m\u00e9e du sup\u00e9rieur, travaillant dans un <\/span><span style=\"font-family: georgia,palatino;\">centre d&rsquo;appel a affirm\u00e9 que de tel projet, capable d&rsquo;enrayer le<\/span><br \/><span style=\"font-family: georgia,palatino;\">probl\u00e8me du ch\u00f4mage, n\u00e9cessite une attention particuli\u00e8re et une <\/span><span style=\"font-family: georgia,palatino;\">r\u00e9vision du cadre juridique r\u00e9gissant ce secteur d&rsquo;activit\u00e9.<\/span><\/p>\n<p><span style=\"font-family: georgia,palatino;\">Elle a rappel\u00e9, dans ce m\u00eame ordre d&rsquo;id\u00e9es que, le ministre des <\/span><span style=\"font-family: georgia,palatino;\">technologies de le communication a \u00e9t\u00e9 inform\u00e9,lors de sa derni\u00e8re<\/span> <span style=\"font-family: georgia,palatino;\">visite dans la r\u00e9gion, des multiples probl\u00e8mes.<\/span><\/p>\n<p><span style=\"font-family: georgia,palatino;\">KheirEddine Chedly, dipl\u00f4m\u00e9 du sup\u00e9rieur et promoteur du deuxi\u00e8me centre <\/span><span style=\"font-family: georgia,palatino;\">d&rsquo;appel dans la r\u00e9gion, cr\u00e9e moyennant une enveloppe de 42 mille dinars, <\/span><span style=\"font-family: georgia,palatino;\">a affirm\u00e9 que le nombre du personnel a recul\u00e9 de 8 \u00e0 5 jeunes dipl\u00f4m\u00e9s<\/span> <span style=\"font-family: georgia,palatino;\">du sup\u00e9rieur.<\/span><\/p>\n<p><span style=\"font-family: georgia,palatino;\">Il a signal\u00e9 que ce nombre peut encore diminuer en raison de <\/span><span style=\"font-family: georgia,palatino;\">l&rsquo;impossibilit\u00e9 d&rsquo;assurer le payement de leur salaire en plus du<\/span> <span style=\"font-family: georgia,palatino;\">remboursement mensuel du cr\u00e9dit. <br \/><\/span><\/p>\n<p><span style=\"font-family: georgia,palatino;\">Une source du minist\u00e8re des technologies de la communication a expliqu\u00e9<\/span> <span style=\"font-family: georgia,palatino;\">que la cr\u00e9ation de tels <\/span><span style=\"font-family: georgia,palatino;\">projets est soumise \u00e0 des crit\u00e8res d\u00e9terminant la qualit\u00e9 de la ligne de<\/span> <span style=\"font-family: georgia,palatino;\">connexion qui d\u00e9pend \u00e9galement de la nature des march\u00e9s. Le centre peut b\u00e9n\u00e9ficier de r\u00e9ductions sur les tarifs de la<\/span> <span style=\"font-family: georgia,palatino;\">communication via Internet, a ajout\u00e9 la m\u00eame source.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tunisie K\u00e9libia: deux centres d&rsquo;appel face aux difficult\u00e9es<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[74],"tags":[],"class_list":{"0":"post-25993","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-sous-le-zoom"},"_links":{"self":[{"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/posts\/25993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/comments?post=25993"}],"version-history":[{"count":0,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/posts\/25993\/revisions"}],"wp:attachment":[{"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/media?parent=25993"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/categories?post=25993"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/plumeseconomiques.com\/fr\/wp-json\/wp\/v2\/tags?post=25993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}